Refund policy

 

Returns & Refund Policy

 


At The Challenger Pilot Store, each item is made to order with care and attention to detail. Because of this, we are unable to accept returns or exchanges for change-of-mind purchases, sizing issues, or incorrect selections made at checkout.


 

No Returns or Exchanges

 


All sales are final. Please review product details, sizing information, and your order carefully before completing your purchase.


 

Damaged or Defective Items

 


We stand behind the quality of our products. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:


Email: thechallengerpilot1@gmail.com


To help us resolve the issue quickly, include:

 

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

 


If the issue is verified, we will gladly offer a replacement or refund at no additional cost.


 

Order Accuracy

 


Customers are responsible for entering the correct shipping address and selecting the correct product options. We cannot guarantee changes or cancellations once an order has been processed.

 

 

We appreciate your understanding and support. If you have any questions before placing an order, feel free to reach out — we’re happy to help.